Privacy Policy

Learning Hub @ Core Skills Training (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs)

1.  What Information We Collect

We may collect:

• Name
• Email address
• Billing address
• Payment information (via secure third-party gateways)
• Course enrolment and progress data
• IP address and browser/device informationWe do not store full credit card or bank details

2.  How We Collect Information

We may collect:

• During account creation or course enrolment
• When contacting us via forms or email
• Automatically through cookies and analytics tools while browsing the site ScreenSkills

3.  Why We Collect Personal Information

We collect your information to:

• Provide course access and content
• Process payments
• Communicate about your account, courses, or updates
• Improve services and user experience
• Comply with legal obligations

4.  Disclosure of Personal Information

• We do not sell or rent your data.
• We share information with third parties only as needed to:
• Process payments via gateways like Stripe or PayPal
• Host and manage our platform (web hosting, analytics)
• Meet legal or law enforcement requirements

5. Data Storage and Security

Your data is stored securely in Australia or overseas by reputable service providers.

We use physical, administrative, and technical safeguards to protect personal information

6. Cookies and Tracking

We use cookies and similar tracking tools for analytics and improving user experience.

You can manage cookie preferences through your browser settings

7.  Access and Correction

You may request access to or correction of your personal data by contacting us.

We will respond within a reasonable time, per the Privacy Act

8.  Complaints

If you believe your privacy rights have been breached, contact us directly.

If unresolved, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

Contact Us

Learning Hub
Core Skills Training
Brisbane, Australia
Email: support@coreskillstraining.com.au
ABN: 18 143 518 206