Welcome to Learning Hub @ Core Skills Training (“we”, “us”, or “our”). These Terms of Use (“Terms”) govern your access to and use of our website located at coreskillstraining.com.au (“Site”), including all related content, services, and course offerings.
By using the Site, you agree to these Terms and our Privacy Policy. If you do not agree with these Terms, please do not use the Site.
1. About Us
Learning Hub – Core Skills Training is an Australian-based online learning platform that offers courses for
professional and personal development. All courses offered on the Site are developed and owned by Core Skills Training.
2. Accounts
To access certain features, including enrolling in courses, you may need to create an account. By registering, you agree to:
- Provide accurate, complete, and current information;
- Keep your login credentials secure;
- Accept full responsibility for activity that occurs under your account.
We reserve the right to suspend or terminate accounts found in breach of these Terms.
3. Course Enrolment, Access and Usage
When you enrol in a course through the Site:
- You are granted a limited, non-exclusive, non-transferable licence to access and use the course content for personal or professional use;
- You may not share, resell, or distribute the content without express permission;
- Access may be limited in duration (e.g., 12 months) or offered on a lifetime basis, depending on the course.
4. Certificates of Completion
Courses include
Certificates of Completion to users who successfully finish the course content. These certificates:
- Are issued by Core Skills Training;
- Reflect that you have completed the course content and activities;
- Are for personal and professional use and do not imply any particular formal or legal qualification status unless otherwise stated.
5. Instructor Roles and Responsibilities
Courses are created and delivered by Core Skills Training instructors (“Course Providers”), who are responsible for:
- Ensuring their course content is accurate and lawful;
- Updating or maintaining course materials where applicable;
- Engaging with learners in accordance with our platform guidelines.
We may moderate or remove content that violates our standards, but instructors are ultimately accountable for the quality and integrity of their material.
6. Fees and Payments
Course fees are displayed in Australian Dollars (AUD) and may include GST where applicable. Payments may be made through:
- Credit/debit cards,
- Afterpay, or
- Other approved payment processors.
Purchases are subject to our
Refund Policy.
7. Use of Content
All content on this Website, including courses, materials, text, images, videos, and software, is owned or licensed by us and protected by intellectual property laws.
You may:
- Access and use the content for your personal, non-commercial learning only.
- Download or print materials solely for your personal use, if permitted.
You may
not:
- Copy, reproduce, distribute, modify, or create derivative works without our prior written consent.
- Use the content for any commercial purpose.
- Remove or alter any copyright or proprietary notices.
8. User Conduct
When using our platform, you agree to use the Website responsibly and not to:
- Violate any applicable laws or regulations.
- Infringe on the rights of others.
- Post or transmit harmful, offensive, or inappropriate content.
- Attempt to interfere with or disrupt the Website’s operation.
We reserve the right to remove content or restrict access for users who violate these rules.
9. Intellectual Property
All course content, materials, branding, design, and functionality on the Site are the exclusive property of Core Skills Training and are protected under Australian and international intellectual property laws.
You may not:
- Copy, modify, publish, or distribute any content without written permission;
- Use the content for commercial purposes outside of your own development.
10. Payment and Refunds
If you purchase any paid services or courses, you agree to pay all applicable fees. Payment terms and refund policies will be provided at the point of purchase and/or in a separate agreement.
11. Limitation of Liability
To the extent permitted by law, we exclude liability for:
- Any indirect, incidental, or consequential loss;
- Any loss of income, business, or data;
- Errors, delays, or interruptions in service.
Under the
Australian Consumer Law, your rights may include remedies such as a refund or re-supply of services. Nothing in these Terms excludes any guarantees, warranties, or other rights that cannot be lawfully excluded.
12. Disclaimer
The Site and its courses are provided “as is” without warranties of any kind. We do not guarantee:
- That the content will meet your specific goals or expectations;
- That the Site will be free from errors or interruptions;
- That completing a course will result in any specific outcome, including employment or professional advancement.
13. Privacy
Your personal information is handled in accordance with our
Privacy Policy. We collect, use, and store personal information in accordance with the
Privacy Act 1988 (Cth) and take reasonable steps to protect your privacy.
14. Third-Party Links and Content
The Site may contain links to third-party websites or resources. These are provided for convenience only. We do not endorse or accept responsibility for the content, privacy practices, or availability of third-party sites.
15. Termination
We reserve the right to suspend or terminate your access to the Site at any time, without notice, if:
- You breach these Terms;
- Your conduct is harmful, abusive, or disruptive;
- Your account is inactive or used fraudulently.
You may also terminate your account at any time by contacting us.
16. Amendments to Terms
We may update these Terms periodically. When changes are made, we will notify users via email or post a notice on the Site. Continued use of the Site after such changes constitutes your acceptance of the revised Terms.
17. Governing Law
These Terms are governed by the laws of Queensland, Australia, and you agree to submit to the jurisdiction of the courts in that state.
18. Dispute Resolution
18.1 Informal Resolution
If any dispute arises out of or relates to these Terms or your use of the Website, please contact us first at support@coreskillstraining.com.au. We will try to resolve the dispute informally in good faith.
18.2 Mediation
If we cannot resolve the dispute informally within 30 days, either party may request that the dispute be referred to mediation, conducted by a mutually agreed independent mediator, before pursuing any other remedies.
18.3 Arbitration
If the dispute is not resolved through mediation within 60 days, either party may refer the dispute to final and binding arbitration under the rules of arbitration body, in Brisbane, Queensland.
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- The arbitration will be conducted by a single arbitrator.
- The arbitration will take place in Brisbane, Queensland..
- The language of arbitration will be English.
- The arbitrator’s decision will be final and binding.
18.4 Exceptions
Notwithstanding the above, either party may seek injunctive or equitable relief in a court of competent jurisdiction to protect its intellectual property rights or confidential information.
18.5 Dispute Escalation
If a dispute arises, you agree to:
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-
- Attempt informal resolution by contacting us directly.
- Proceed to mediation if informal efforts fail within 30 days.
- Resort to arbitration if mediation does not resolve the dispute within 60 days.
Only after these steps can either party initiate formal legal proceedings, except as noted in 11.4.
19. Waiver
Our failure to enforce any provision of these Terms shall not be considered a waiver of any right to enforce that provision in the future. Any waiver must be in writing and signed by an authorized representative.
Contact Us
For questions or concerns regarding these Terms, contact:
Learning Hub
Core Skills Training
Brisbane, Australia
Email: support@coreskillstraining.com.au
ABN: 18 143 518 206
